JOB DESCRIPTION:Account Services RepresentativePURPOSEThe primary responsibility of the Bank of Zachary Account Services Representative is to provideprompt, courteous service to the clients, promote professionalism, confidentiality, and the desireto assist customers. Maintaining a focus on enhanced customer experience is a priority for thisposition.EDUCATION AND EXPERIENCE High school diploma 2 years or more Customer service experience. Knowledge of retail banking and electronic banking operations preferredESSENTIAL FUNCTIONS AND RESPONSIBILITIES Monitor Checking, Savings, IRA’s, CD’s, Debit Cards Mobile Deposits accounts. Posts, reconciles and research exception transactions. Monitor several email accounts and chat services. Ability to work in multiple networks simultaneously with dual monitors.KNOWLEDGE AND SKILLS Good understanding of the Microsoft Suite, especially Excel and Word. Must be able to use office equipment such as a copier, computer, postal machine, printer,and fax machine. Must possess the ability to effectively work with colleagues and on multiple projectssimultaneously, managing time and resources to ensure work is completed effectively andwithin established deadlines and compliance. Ability to work with highly sensitive and confidential information.Working hours: Monday – Thursday 8:00-4:30 and Fridays 8:00-5:30EEO/AA/M/F/VETERAN/DISABLED.Send all resumes to hr@bankofzachary.com.